Healthcare
Patient Intake Automation
A multispecialty clinic was drowning in referral paperwork. Front-desk staff manually re-entered insurance details, referral forms, and demographic data into the EHR — with errors slipping through to billing.
1
Discovery — mapped the intake journey from referral
capture to first appointment.
2
Automation — built an intake pipeline that captures
referral data, validates insurance details, and routes patients to
the right care team.
3
Human review — every patient record lands in a review
queue before being written to the EHR. Nothing ships without approval.
~80%
Front-desk data entry reduced
100%
Intake steps audit-logged