Legal

Terms of Service

Last updated: March 2026 · Veyra

1. Acceptance of Terms

By accessing or using any service provided by Veyra ("Veyra," "we," "our," or "us"), including contacting us through our website, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use our services.

These Terms apply to all visitors, users, and others who access or use our automation services, website, and related services. These Terms are governed by the laws of the Republic of the Philippines, including the Consumer Act of the Philippines (RA 7394), the Data Privacy Act of 2012 (RA 10173), and the Electronic Commerce Act of 2000 (RA 8792).

2. Description of Services

Veyra provides AI automation services for financial services and healthcare operations, including workflow automation for patient intake, claims tracking, invoice reconciliation, and compliance reporting. We reserve the right to modify, delay, or discontinue any service without liability.

3. Account Registration

To access certain features, you must register for an account. You agree to:

Provide accurate, current, and complete information during registration
Maintain and promptly update your account information
Keep your password secure and confidential
Notify us immediately of any unauthorized use of your account at legal@veyra.ai
Accept responsibility for all activities that occur under your account

4. Acceptable Use

You agree not to use our services to:

Violate any applicable local, provincial, federal, or international laws or regulations
Infringe upon intellectual property rights of any party
Transmit malicious code, viruses, or harmful data
Attempt to gain unauthorized access to our systems or other users' accounts
Reverse-engineer, decompile, or disassemble any portion of our software
Resell or sublicense access to our platforms without prior written consent
Send unsolicited commercial electronic messages in violation of applicable Philippine law, including the Cybercrime Prevention Act of 2012 (RA 10175)

5. Contact and Consent

By contacting us through our website, you provide express consent to receive commercial electronic messages from Veyra, including service updates and relevant offers. You may withdraw this consent at any time by clicking the unsubscribe link in any email we send, or by contacting us at privacy@veyra.ai.

Contacting us does not create a contract for services or obligate Veyra to provide any particular service.

6. Subscription and Payment

Access to paid features requires a valid subscription. By subscribing, you authorize us to charge your selected payment method on a recurring basis. Subject to your rights under the Consumer Act of the Philippines (RA 7394) and other applicable law, all fees are non-refundable except as required by law or as stated in our refund policy.

We reserve the right to modify pricing with 30 days' prior written notice. Continued use after a price change constitutes acceptance of the new pricing. If you are a consumer within the meaning of the Consumer Act of the Philippines (RA 7394), statutory rights under that Act are not affected by these Terms.

7. Intellectual Property

All content, software, technology, and materials on our platforms are owned by or licensed to Veyra and are protected by applicable Philippine and international intellectual property laws, including the Intellectual Property Code of the Philippines (RA 8293). You are granted a limited, non-exclusive, non-transferable license to use our services for your internal business purposes only.

Your data remains yours. You retain all ownership rights to data you upload or create within our platforms. We claim no ownership over your content.

8. Disclaimer of Warranties

Our services are provided "as is" and "as available" without warranty of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that our services will be uninterrupted, error-free, or free of harmful components. Nothing in this section limits rights you may have as a consumer under Philippine law.

9. Limitation of Liability

To the maximum extent permitted by applicable law — including the Consumer Act of the Philippines (RA 7394) — Veyra shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising from your use of or inability to use our services.

Our total aggregate liability for any claim shall not exceed the greater of (a) PHP 5,000 or (b) the total amount you paid us in the twelve (12) months preceding the claim. Statutory consumer rights under applicable Philippine law are not affected.

10. Privacy and Data Protection

Your use of our services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. We comply with the Data Privacy Act of 2012 (RA 10173) and the rules and regulations of the National Privacy Commission (NPC). If you are located in the European Economic Area, our processing of your personal data is also subject to the General Data Protection Regulation (GDPR) to the extent applicable.

11. International Users — Jurisdiction-Specific Rights

Our services are operated from Davao City, Philippines. If you access our services from outside the Philippines, you do so at your own initiative. These Terms do not override mandatory consumer protections in your home jurisdiction — where local law provides rights that cannot be waived by contract, those rights apply to you regardless of what these Terms say.

🇵🇭 Philippines
Philippine users are protected by RA 10173 (Data Privacy Act of 2012) and RA 8792 (Electronic Commerce Act of 2000), which govern online contracts and personal data processing for Philippine residents. We comply with NPC registration and cross-border data transfer requirements. Philippine consumers retain all rights under RA 7394 (Consumer Act of the Philippines) that cannot be contractually waived. Arbitration clauses in these Terms do not deprive you of mandatory remedies available under Philippine law.

🇺🇸 United States
Our acceptable use policy incorporates compliance with the US Computer Fraud and Abuse Act (CFAA). Our intellectual property protections are consistent with the Digital Millennium Copyright Act (DMCA). To submit a DMCA takedown notice, contact legal@veyra.ai with: identification of the copyrighted work, identification of the infringing material and its location, your contact information, a good faith statement, and a statement of accuracy under penalty of perjury. California residents retain rights under the CCPA/CPRA and the California Consumers Legal Remedies Act. Our commercial emails comply with the federal CAN-SPAM Act.

🇦🇺 Australia
Australian consumers retain all non-waivable rights under the Australian Consumer Law (Schedule 2, Competition and Consumer Act 2010). Statutory guarantees under Australian Consumer Law apply to our services and cannot be excluded by these Terms. Our disclaimer of warranties (Section 8) and limitation of liability (Section 9) apply only to the maximum extent permitted by Australian law. Our direct marketing practices comply with the Spam Act 2003 (Cth). Australian users may contact the Office of the Australian Information Commissioner (OAIC) for privacy-related disputes at www.oaic.gov.au.

🇪🇺 European Union and 🇬🇧 United Kingdom
EU consumers have a statutory right of withdrawal of 14 days from the date of entering a service contract under the EU Consumer Rights Directive (2011/83/EU). The EU Unfair Contract Terms Directive (93/13/EEC) and equivalent UK provisions may limit enforcement of certain clauses against EU and UK consumers. Philippine governing law does not deprive EU or UK consumers of the mandatory protections of their home jurisdiction. We comply with the EU Digital Services Act (DSA) requirements applicable to our service category. UK users are protected by the Consumer Rights Act 2015 and the UK GDPR administered by the ICO.

12. Termination

We reserve the right to suspend or terminate your access to our services if you violate these Terms, with or without notice. Upon termination, your right to use the services ceases immediately. You may export your data within 30 days of termination. Termination does not affect any accrued rights or liabilities, nor provisions that by their nature should survive.

13. Force Majeure

We will not be liable for any delay or failure to perform our obligations where such delay or failure results from events beyond our reasonable control, including natural disasters, acts of government, internet outages, cyberattacks, or other causes outside our reasonable control.

14. Governing Law and Dispute Resolution

These Terms are governed exclusively by the laws of the Republic of the Philippines, without regard to conflict of law principles. Any dispute arising from these Terms shall first be submitted to good-faith negotiation. If unresolved within 30 days, disputes shall be resolved by binding arbitration in Davao City under the Alternative Dispute Resolution Act of 2004 (RA 9285), except that either party may seek injunctive relief in the courts of the Philippines for intellectual property matters.

If you are a consumer under Philippine law, you retain the right to bring a claim in small claims court for matters within its jurisdiction.

15. Changes to Terms

We may revise these Terms at any time. Material changes will be communicated via email (where you have consented) or platform notification with at least 30 days' notice. Continued use after the effective date constitutes acceptance. If you do not agree to revised Terms, you must discontinue use of our services.

16. Severability

If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will continue in full force and effect.

17. Contact

For questions about these Terms of Service, contact us at:
Veyra
Davao City, Philippines
legal@veyra.ai